6 reasons why you are not able to see a contact’s information on WhatsApp

Almost everyone you know is on WhatsApp. The instant messaging app is one of the first apps that any smartphone user downloads and that is the reason why the app has a user base of over a billion people.

Anyone who is familiar with the app, knows the idea behind last seen, profile photo, about, status, or read receipts. These are essentially part of any WhatsApp user’s profile information. But, thanks to the app’s privacy settings, users are able to hide one or more of the information mentioned above.

If you are not able to see any contact’s last seen, profile photo, about, status, or read receipts you may directly jump to the conclusion that you have been blocked, by that person. While that could be one of the reasons for being unable to see someone’s profile information on WhatsApp, there are other reasons also due to which this could be happening. WhatsApp lists these six reasons in its FAQ section for not seeing someone’s profile information:

Your contact has changed their privacy settings to “Nobody”
If the other contact has set their ‘last seen’ as “Nobody”, then you won’t be able to see the timestamp — denoting what time that contact was last using WhatsApp — under their name.

You have changed your last seen privacy settings to “Nobody”
In case you have set your ‘last seen’ setting to “Nobody,” you will not be able to see anyone’s timestamp and not just a particular contact.

Your contact has changed their privacy settings to “My Contacts”, and you are not saved as a contact in their phone
There are chances that even if you have saved a person in your contact book, the other person hasn’t. And if that person has selected ‘My contacts’ for last seen, you still won’t be able to see their last seen.

Your contact hasn’t set a profile photo
While almost everyone likes to set a profile picture on WhatsApp, there is an option for people to use the app without setting one and it could be possible that that person hasn’t set one.

There might be a connection problem
If you are in an area where the internet connection is poor, the app may be unable to fetch information including last seen, profile photo, about, status, or read receipts.

You are blocked by this contact
There is no sure shot way to find out if you have been blocked by a WhatsApp contact (apart from the contact telling you this, of course), but in this case too, you will not be able to see any information from someone’s WhatsApp profile.

 

 

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